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Resolved Unreceived items

Discussion in 'Support' started by DuskZeDragon, Jul 7, 2018.

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  1. DuskZeDragon

    DuskZeDragon
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    I ordered a Hitman's Heatmaker and a Huntsman, but it's been a while since I have ordered it but I have yet to receive it. Would it be possible to resend them if not refund them? Thanks.
     

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  2. Rare

    Rare
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    Hello,

    The item bot was down for longer expected due to technical difficulties adjusting to unannounced API changes within the packages and Steam’s overall lack of communication to developers.

    The bot returns to BAU and I can confirm that it currently online and processing new orders.

    During the outage all orders were automatically refunded back to you.

    Please further advise if you there are any further issues outside of this.

    Apologises for any inconveniences.

    Best regards,
    Rare
     
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