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Resolved Never recieved delivered items

Discussion in 'Support' started by ChaseCat6, Apr 13, 2018.

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  1. ChaseCat6

    ChaseCat6
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    on 12/21/17, i ordered The Holiday Punch and Your Eternal Reward for 518 credits each (i cant remember whether they were discounted or not)
    its been almost 4 months since i made that order, i still have not received what i ordered yet. it says that the items have been delivered, but its not in my inventory!!
    my order id is 4,277 if it can help you fix anything.
    [​IMG]
    [​IMG]
    a very unhappy customer, ChaseCat6
     
    Last edited: Apr 13, 2018
  2. Afzal

    Afzal
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    Moved this thread from the TF2 section to the Support Section, as it was in an improper section.
    @Rare this is all you, buddy.
     
  3. Rare

    Rare
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    I have looked in the database and yes, this order was placed on 12th Dec 2017 and has been marked as delivered.
    However, the problem is just that. The date.
    This should have been brought to our attention within 24 hours (at a push a week).
    Our bots are automated and you would have received an offer within 5 minutes of placing the order.
    I'm not going to go through months of order logs on the Steam account to confirm if this has been indeed been delivered or not.
    Unfortunately, there is nothing else that I am able to do.
     
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